- Our working time is from 9am until 5pm CET during weekdays.

- Usual response time for support requests is up to 24 hours.

- Tickets are ordered from oldest to latest, so please be patient, we will refer to your issue as soon as possible.

- When you submit a ticket, it would be really helpful if you could provide our agent with your website URL and wp-admin access in your private ticket. In that way, we will refer to your issue easier and faster.


We got feedback from our developers regarding debugging Split Screen and Contact Form 7 conflict. The issue is caused with latest Contact Form 7 plugin's update, and some changes are causing the issues with our Split Screen Functionality. Also, our developing team needs to contact plugin authors for precise info about plugin update so Split Screen is fully compatible with it, and as a solution for now you can use previous version of Contact Form 7 plugin.

Just delete existing version and download older version from next link at the bottom of the page and download 4.5 version 

We have tested that version's compatibility with Split Screen functionality and we can confirm that it works fine.

Please let us know if there is anything else we can do for you.